Patient Participation Group

 Aims of the Group

The group comprises of patients of the surgery who wish to work together with the staff and doctors to help them to meet the needs of patients, improve services and to share an understanding of issues and opportunities.

Whilst the Patient Participation Group is not a vehicle for clinical complaints it will:

  • Receive reports about and comment on operational matters relating to Carmel Medical Practice and make comments or suggestions thereon
  • Establish a two-way communication between the partners, staff and patients

Achievements

By working together in a constructive and supportive way, over the last few years, we have:

  • Introduced a “New Information” notice board
  • Introduced publicity to reduce DNA’s (Did not attend)
  • Improved seating in the waiting room
  • Improved access for disabled patients
  • Introduced on-line ordering for repeat prescriptions
  • Discussed and agreed on Patient Survey Questionnaire
  • Discussed and agreed on ways to distribute Patient Survey Questionnaires

Join us

We are always happy to accept new members.  If you wish to join contact Karen Crook, our practice manager, on 01325 520794.

Survey Results 2013/14

The practice survey has now been completed. Click on the liks below to download:

Patient Survey 2013/14

Patient Forum Minutes - Patient Survey - 11.03.2014 

Survey Results 2012/13

The practice survey has now been completed. Click on the liks below to download:

Patient Survey 2012/13

Survey Results 2011/12

The practice survey has now been completed. Click on the liks below to download:

Practice Survey Results 2011/12

PPG Meeting Minutes

Patient Forum Meeting - Thursday, 15th January 2015

Minutes of meeting held 10th October 2013.doc

Minutes of meeting held 13th June 2013.doc

Minutes of meeting held 11th April 2013.doc

Minutes of meeting held on 10th January 2013

Minutes of meeting held on 22nd November 2012

Minutes of meeting held on 3rd May 2012

Minutes of meeting held on 9th February 2012

Minutes of meeting held on 12th January 2012

Minutes of meeting held on 20th October 2011

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Nunnery Lane, Darlington County , Durham, DL3 8SQ
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North East Will Writing JP Hunt Building Contractors Ltd
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