• Welcome to Carmel Medical Practice

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  • Clinics & Sevices

    We offer a range of clinics and services at the practice, including Child Health Clinics, Cervical Smears, Minor Surgery and Travel Vaccinations/Clinic.

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  • Patient Participation

    Join our patient participation group to have your say.

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  • Repeat Prescriptions Request

    Order your repeat prescription online.


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Practice Profile

We are an NHS doctor partnership working from purpose-built premises opened in July 1989. The surgery offers suitable access for all disabled patients and a play area for children. We have a full complement of ancillary staff comprising: practice manager, receptionists, practice nurses, health care assistants, health visitors, secretary and computer staff. We provide a full range of general medical services, including maternity care, cervical smears, contraception, minor surgery, childhood and adult immunisations, healthy heart, asthma, diabetes, osteoporosis and menopause.

Our Doctors

Professor Ahmet Fuat

Dr Elaine Moore

Dr Anna Mullenheim

Dr Gemma Geddes 

Dr Anna Inkster

Opening Hours

Monday - Friday 8.00am - 6.00pm

The surgery offers extended hours for patients who require them due to work commitments etc. Please ask for further details at reception.

The surgery is closed on Tuesday lunchtimes from 12.30 - 1.30pm, for staff training. In case of an emergency please ring 111.


Please allow 2 working days

URGENT PRESCRIPTIONS These will not be ready until 5:00PM

For out of hours care please contact 111.

From the 1st September 2019 your pharmacy will not be able to order your repeat prescription, but you can still collect it from your chosen pharmacy.

You will have 3 options of ordering your repeat prescription:

  • Online
  • In person
  • Send request via post


SystmOne is the clinical system that we use at the surgery which enables you to order prescriptions in a much easier way. Each patient will be given a username and password to access this system. Please contact the Surgery for more information.

Before you can use this service you will need to contact reception for log in details

Please use the following link to get to the login page:

 Click here to access Systm Online

 Notes for SystmOnline Users

Type your username and password exactly as detailed on the printed page given to you by the surgery. If you need to get your password reset contact the surgery, allow at least an hour for it to take effect.

Remember to change your password as soon as you log into the system, as the original one will expire two weeks after the date of issue.

If you are unable to order your prescription, it may be that your medication needs to be reviewed by your doctor. Please contact the surgery if this happens.

Online Access to your Medical Records. 

From the 1st April 2015 you will be able to access and print summary information from your medical record. This is currently limited to medications, allergies and adverse reactions.

If you would like this access you need to complete the registration form (SystmOnline Registration Form), and take this to the surgery along with your ID. Once checked by a member of staff the registration form will be scanned onto your records and access will be given.

Once a child reaches the age of 13, any parental access will automatically be stopped.

Health Conditions A to Z

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