Please allow 2 working days.
There are 4 options of ordering your repeat prescription:
Please speak with the receptionist if you require more details of how to order your repeat prescriptions.
Find out more about NHS prescription charges
For information on medical exemption certificates please visit the website: Medical exemption certificates | NHSBSA
Questions about your prescription
If you have questions about your medicine or your prescription please contact the surgery.
Your local pharmacists can also answer any questions about your prescription. They can answer questions on medicines you can buy without a prescription.
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Repeat Dispensing Service
If you get regular or repeat prescriptions, you could save time by switching to electronic Repeat Dispensing (eRD).
Please read more here
Electronic Prescription Service
If you get regular prescriptions the Electronic Prescription Service (EPS) may be able to save you time by saving you unnecessary trips to your GP.
Please read more here
The Practice Manager and Partners would like to inform patients that the Surgery will no longer provide emergency prescriptions.
We kindly request you do not ask staff to issue an emergency prescription as all staff have been advised to decline the request.
Normal procedure of allowing two working days for prescriptions to be ready at your nominated Pharmacy will be followed.
If you have run out of medication, please contact your Pharmacy and see if they can assist you.
Repeat prescriptions and your pharmacy
We are making changes to the way you order your repeat prescription.
From September 2019 community pharmacies will no longer be able to order medicines on your behalf.
This is to ensure safe and responsible issuing of medication and to prevent unnecessary medicine waste.
There are various ways in which you can order your regular medicines including:
- Online from your GP Practice - if you are not already registered for patient online please speak to the practice.
- Handing in the white, tear off part of your repeat prescription to the practice, identifying which medicines you require.
Please note that your nominated pharmacy can continue to collect and deliver your prescription once issued by the doctor.
For further information or if you have any concerns please speak to a member of the practice staff.
If you would like to order a repeat prescription via email, please email your request to email@example.com
We operate a computerised system for repeat prescriptions. Please ask your doctor about this service. Once authorised, these may be obtained by sending a stamped, addressed envelope to the surgery with your request.
Please allow two working days for your request to be processed. Your request will be ready at the end of the two working days. (Please note this option is not available during training days).
Please allow at least 48 hours' notice for repeat medication making allowances for weekends and public holidays.
SystmOne is the clinical system that we use at the Surgery which enables you to order prescriptions in a much easier way. Each patient will be given a username and password to access this system. Please contact the Surgery for more information.
Before you can use this service you will need to come into the surgery with photographic ID (e.g. passport) to obtain your username and password.
Login here once you have an account
Notes for SystmOnline users
- Type your username and password exactly as detailed on the printed page given to you by the surgery.
- If you need to get your password reset contact the surgery, allow at least an hour for it to take effect.
- Remember to change your password as soon as you log into the system, as the original one will expire two weeks after the date of issue.
- If you are unable to order your prescription, it may be that your medication needs to be reviewed by your doctor. Please contact the surgery if this happens.