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Carmel Medical Practice Providing NHS services
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Home > Self Referral Services

Self Referral Services

Mental Health self referral:

Talking changes:

0191 333 3300 website link: https://www.talkingchanges.org.uk/contact-us/

Mental health listening service 

Emotional support whenever you need it

The telephone listening service is available for anyone aged 18 and over living in Teesside, Durham and Darlington

Talking to someone can often be enough to help us cope when we’re distressed.

Their experienced mental health crisis staff can offer a safe space to talk about whatever is causing you distress – you don’t even have to give your name.

The listening service can also give information and advice about other local services available to support you.

Call 08000 516171

Teesside: press option 3 then option 3

Durham and Darlington: press option 1 then option 3

Open 24 hours a day, seven days a week

The listening service is staffed by NHS mental health professionals and is an alternative to traditional crisis care

Minor Eye Clinic service (MECS)

Children under 16 years of age should be accompanied by a responsible adult.

The criteria for inclusion of patients may include but is not limited to the following:

  • Loss of vision including transient loss
  • Ocular pain
  • Differential diagnosis of red eye
  • Systemic disease affecting the eye
  • Foreign body and emergency contact lens removal (not by the fitting practitioner)
  • Dry eye
  • Blepharitis
  • Epiphora (Watery Eye)
  • Trichiasis (In-growing Eyelashes)
  • Differential diagnosis of lumps and bumps in the vicinity of the eye
  • Flashes/floaters
  • Retinal lesions

Patients cannot be treated by the MEC service if their signs or symptoms indicate they are more suitable for the following locally enhanced services such as:

  • Enhanced cataract Referral service
  • Glaucoma Repeat Readings service
  • Diabetic retinopathy Screening

Below are the clinics in Darlington which support the MECS services 

  • Cooper & Leatherbarrow
    10 Duke Street
    Darlington
    DL3 7AF
    Tel. 01325 463267
  • Specsavers Darlington
    41 High Row
    Darlington
    DL3 7QW
    Tel: 01325 461155
  • Boots Opticians Darlington
    24a High Row
    Darlington
    DL3 7QW
    Tel: 01325 466019

MSK self referral services: 

Is this a new problem of more than 2 weeks duration?

This service is for patients aged 16 and over, for muscles, joint and spinal pain.

Examples:

  • Neck pain
  • Low Back Pain
  • Soft tissue injuries eg new sprain
  • Sciatica
  • Shoulder, elbow, hand or wrist pain
  • Hip, knee, ankle or foot pain
  • Tendonitis

To self refer to this service please call 01325 728 988 or visit https://www.connecthealth.co.uk/services/darlington/

Pharmacy Minor Ailments service

Details on the Pharmacy Minor Ailments service here

Last Updated 19 May 2025

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Carmel Medical Practice

Nunnery Lane, Darlington, County Durham, DL3 8SQ

  • 01325 520794
  • nencicb-tv.a83031-eds@nhs.net
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