If you have any comments or suggestions about the service we provide, please contact our practice manager, Sue Geldart. She is available Monday to Thursday. She is also there to respond to any complaints you may have. In her absence please contact Jennifer Smart.
You can contact the surgery with any comments, suggestions or complaints via:
Address: Carmel Medical Practice,
Nunnery Lane,
Darlington,
DL3 8SQ
Telephone: 01325 520974
Email: nencicb-tv.a83031-eds@nhs.net
Our complaints leaflet (DOCX, 22KB)
NHS England information on how to give feedback or make a complaint (PDF, 93KB)
The Practice complaint form (DOCX, 44KB)
Third party consent form (DOCX, 45KB)
We would be grateful if you could fill out our ‘Friends and Family Test’. This is confidential and anonymous, but can benefit the practice with new ideas, recommendations and any comments from patients. Complete the Friends and Family Test here