The Practice is pleased to provide patients with access to its Clinical System via a Secure Web Interface.
To use you will need a Practice ID number and Access ID number which is obtained from the practice, and, in conjunction with a password, will be unique to you.
We operate a computerised system for repeat prescriptions. Please ask your doctor about this service. Once authorised, these may be obtained by sending a stamped, addressed envelope to the surgery with your request. You may also telephone the surgery on 0844 477 8758 Monday - Friday between 1.45 and 4.30pm only. Please allow two working days for your request to be processed. Your request will be ready after 4.30pm at the end of the two working days.
Please allow at least 48 hours' notice for repeat medication& making allowances for weekends and public holidays.
SystmOnline
SystmOne is the clinical system that we use at the Surgery which enables you to order prescriptions in a much easier way. Each patient will be given a username and password to access this system. Please contact the Surgery for more information.
Before you can use this service you will need to come into the surgery with photographic ID (e.g. passport) to obtain your username and password.
Please use the following link to get to the login page:
Notes for SystmOnline users
- Type your username and password exactly as detailed on the printed page given to you by the surgery.
- If you need to get your password reset contact the surgery, allow at least an hour for it to take effect.
- Remember to change your password as soon as you log into the system, as the original one will expire two weeks after the date of issue.
- If you are unable to order your prescription, it may be that your medication needs to be reviewed by your doctor. Please contact the surgery if this happens.
Online Services Access
The NHS wants to give people better ways to see their personal health information online. We know that people want to be able to access their health records. It can help you see test results faster. It also lets you read and review notes from your appointments in your own time.
We’re now letting you see all the information within your health record automatically. If you are over 16 and have an online account, such as through the NHS App, NHS website, or another online primary care service, you will now be able to see all future notes and health records from your doctor (GP). Some people can already access this feature, this won’t change for you.
This means that you will be able to see notes from your appointments, as well as test results and any letters that are saved on your records. This only applies to records from your doctor (GP), not from hospitals or other specialists. You will only be able to see information from 1 November 2022. For most people, access will be automatic, and you won’t need to do anything.
Your doctor (GP) may talk to you to discuss test results before you are able to see some of your information on the app. Your doctor (GP) may also talk to you before your full records access is given to make sure that having access is of benefit to you. There might be some sensitive information on your record, so you should talk to your doctor if you have any concerns.
These changes only apply to people with online accounts. If you do not want an online account, you can still access your health records by requesting this information through reception. The changes also only apply to personal information about you. If you are a Carer and would like to see information about someone you care for, speak to reception staff.
The NHS App, website and other online services are all very secure, so no one is able to access your information except you. You’ll need to make sure you protect your login details. Don’t share your password with anyone as they will then have access to your personal information.
If you do not want to see your health record, or if you would like more information about these changes, please speak to your GP or reception staff.
Online Access to your Medical Records
From the 1st April 2015 you will be able to access and print summary information from your medical record. This is currently limited to medications, allergies and adverse reactions.
If you would like this access you need to complete the registration form (SystmOnline Registration Form), and take this to the surgery along with your ID. Once checked by a member of staff the registration form will be scanned onto your records and access will be given.
Once a child reaches the age of 13, any parental access will automatically be stopped.